Personalized Trip Recommendations
A new initiative at Sabre was started to discover, design and validate new product ideas in a 90 day period. As the first project through this incubator program and while still “doing our day jobs”, our team was researching the needs of travel agencies and consultants in offering personalized recommendations to their clients. Our team consisted of two UX designers, a product manager, a marketing specialists and a coach working together to research and shape the new product. We developed “stories” to facilitate the discussions around customers current workflows and how they could be enhanced by having the right data at the right time. We determined there would be a customer need and that it would be profitable in a short period of time and received a “pursue” vote to move to development. In addition to working on mockups and discussions with clients, I provided knowledge of the users and existing system to the team.
More information about this project:
Project details will be available soon. In the mean time, please reach out to me if you would like to know more about this project.