Improvements to existing software
![Photo of clients standing while examining the pain-points attached to the journey map hanging on the wall in a Design Thinking workshop](https://adam-schaller.com/2020/wp-content/uploads/2020/05/Workshop-One-1-1024x512.png)
Five workshops conducted at a client’s headquarters over a two week period to identify actions to improve current processes and workflows.
Definition of MVP
![Close up photo of sticky notes with Big Ideas captured during a Design Thinking workshop](https://adam-schaller.com/2020/wp-content/uploads/2020/05/Workshop-Two-1-1024x512.png)
Two-day workshop with internal stakeholders, customers and end users to determine the minimum viable product for a new portal.
Customer Advisory Board
![Photo taken over the shoulder of a client participating in a card sorting exercise during a customer advisory board workshop](https://adam-schaller.com/2020/wp-content/uploads/2020/05/Workshop-Three-1-1024x512.png)
Workshop to gain insights and feedback from customers on a new set of features being introduced to enhance the hotel booking experience.